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MrSL's avatar
MrSL
Rockstar
3 years ago

Recording cannot be set... TelusTV-21T

Hi Optik-Kate   Well, I wasn't going to post any new issues, because, well, what's the point, I haven't seen any improvements other than adding 15 days to the recording retention... But here we go,...
Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

Hi MrSL I was able to replicate your experience on the guide where the single ep recording cannot be set. However, when I searched for The Lazarus Project in the search bar, I scrolled down to the "show" swimlane and selected The Lazarus Project's thumbnail, I was able to set the series recording from the show page. It shows on my scheduled recording as well! 

 

I will flag the cannot set single ep recording on the guide issue to the team. 

 

Also, to add to Rocky's comment, we did extend cPVR another 15 days, so we're at 75 days now. 

  • MrSL's avatar
    MrSL
    Rockstar
    3 years ago

    Silence is deafening Optik-Kate ... Did your Series Recording start with S2:E1 in your 'Scheduled Recordings' which air's this evening?

    • Optik-Kate's avatar
      Optik-Kate
      Icon for TELUS Team Member rankTELUS Team Member
      3 years ago

      You're right, I only see S2E2 in the scheduled recording. I wonder if it will record S2E1 anyway...?

       

      That said, it looks like we have this show as a video on demand, so after it airs, the first episode will become available for viewing within 48 hours!

      • MrSL's avatar
        MrSL
        Rockstar
        3 years ago

        I like your optimism, but I think you'll agree, if we can't even record a program and we end up having to wait & watch programs once they come on 'demand' then it completely negates the whole recording system.

  • MrSL's avatar
    MrSL
    Rockstar
    3 years ago

    Hi Optik-Kate , When you set the 'Series Recording' did you check in the schedule to see which episodes are listed to be recorded? Is it actually going to record tonight's show, cause mine isn't.

     

    I did actually try to set a Series Recording (yesterday) it allowed me to set it, but it didn't start until S2:E2 so considered this another failure. I still can't record tonight's show... 😞

     

    This is a major issue if we can't even record a single program.

     

    Yes in all my excitement of having to post yesterday, I should have been clearer and clarified ... "adding another 15 days", so that's actually two improvements - yay! 😆

     

    Happy Tuesday!

     

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