Forum Discussion
Solved
rate increase 2021
My monthly rate increased even though I am on a 2 year plan. The increase should be applied after my contract expires. Right?
Probably best to talk to Telus. I did find this:
Starting with your July 2021 bill, the monthly rate for Internet plans will increase.
The regular rate for the TELUS Internet 1.5 Gigabit plan will increase by $10 per month. The regular rate for all other Internet plans will increase by $5 per month.
If you are in a 24-month term, your price is guaranteed and the increase will not apply until the first bill after your term expires.
FuzzyLogic
Community Power User
Community Power UserProbably best to talk to Telus. I did find this:
Starting with your July 2021 bill, the monthly rate for Internet plans will increase.
The regular rate for the TELUS Internet 1.5 Gigabit plan will increase by $10 per month. The regular rate for all other Internet plans will increase by $5 per month.
If you are in a 24-month term, your price is guaranteed and the increase will not apply until the first bill after your term expires.
