Forum Discussion
PVR is offline
I recently had my Optic 4K box fail after several years of operation. Telus replaced it, and live TV now operates as it should. However, I cannot record new program content. I get an on screen mssg s...
C_Fun
Community Manager
Community ManagerCould you please send TELUS_Support a private message with your account number and we will do our best to help.
Hi, C_Fun, You requested I provide mt acct#: (removed account number) In order to help me with a recently replaced PVR that says it's offline and will not list recordings or make recordings. -Many thanks
- C_Fun
Please sendTELUS_Support a private message as we can’t assist on a public forum.
- I'm confused.TELUS_Support is not an email link. How do I connect privately? -Thx
