Forum Discussion
PVR fast forward problem
Lately when I was watching a recorded program and tried to fast forward, at certain point during the fast forward, it just jumped right back to the beginning. Now the recording would not go past that...
We’ve done all the same steps and it stillmhappens
From what I understand, the PVR box can become out of sync with Telus (sounds daft to me, but whatever). Usually Support can do a reset that fixes the problem, but couldn’t connect to mine so I ended up having to switch it out with a replacement. New one works fine, but still annoying nevertheless!
- We’ve had them do that before too. But the problem is it seems to work but you don’t really know until it does it again. Very frustrating for sure
- A-B
Community Manager
I'm going to forward this to Kate again as well as our Optik development team to continue their investigation. Very much appreciate your patience, everyone.
Hi there. Having exactly the same problems. Has been ongoing for months although when I reset the box, it seems to allow me to record and rewind live TV again. But most of the PVR programs will stop if I FF and require me to start up again. The weirdest was in one instance, the FF actually skipped over content. I would FF and it would miss about 3-5min of programming. Very strange.
