Forum Discussion

timeo's avatar
timeo
Neighbour
7 months ago

PureFibre Installation in Ontario over Bell line.

Hello,

Telus PureFibre became available here in Ontario over the Bell  Infrastructure. I would like to make sure that I can use my own network equipment as I am doing now with Bell.

- What type/model of optic hub Telus would send me, is SFP module removable?

- Are PPPoE credentials available for the hub or can be obtained from the technician during installation?

4 Replies

  • timeo's avatar
    timeo
    Neighbour
    7 months ago

    Thank you! this is exactly what I needed to proceed.

    • mauritzwalt's avatar
      mauritzwalt
      Neighbour
      4 months ago

      Hi,

      I am also in ON and want to make the move to TELUS. Can you confirm if you made the move and if so what equipment you received / what speed option you went with?

      Are you happy with the service?

      Thanks,

       

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    7 months ago

    Hi! Based on the recent information about Telus PureFibre in Ontario:

    1. Regarding the equipment:
    • Telus typically provides a Nokia ONT with a removable SFP module
    • The SFP module can be removed and used directly in your own SFP-capable router
    • You can use your own networking equipment with the SFP module
    1. Regarding PPPoE credentials:
    • PPPoE is required for Telus service in Ontario
    • You can get the PPPoE credentials from:
      • The technician during installation
      • The NAH interface (192.168.1.254)
      • Telus technical support

    Make sure to request the PPPoE credentials during installation if you plan to use your own equipment.

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