Forum Discussion
Pure fibre install
I have pure fibre installed,but cable is just lying on the floor and the Telus installer says he won't come back to finish unless I pay him $ 150.00.I am tired of talking to a computer.May have to ch...
Pam-MB At one time telus did inside wire install. Not anymore past demarcation box on out side wall inside wiring is yours have installed. All new homes are wired by an electrican. Telus installer will not enter crawl spaces or aticks nor wiil they cut gryprock to hide the wire that is up to you. They will do it for a price but so will an electrican. If you have a trouble call and at the demarcation they find the trouble is in your wiring (people move things) it is up to you to fix it.
The new box is on the outside wall and directly inside that same wall is the rest of the new equipment,so the wire does not need to be laying on the floor / stairwell to go from outside box to inside box.I have a hole in the wall for the wire to go through.
Yes,we were home,but the Telus installer said he would come back to put the cable through the hole.but now he wants me to pay him to come back even though he said Telus was paying for the new pure fibre install.It seems that Telus hires shady install people.It doesn't help that the guy could hardly talk english,so probably some problem with understanding each other.
