Forum Discussion
Pam-MB
4 years agoAdvocate
Pure fibre install
I have pure fibre installed,but cable is just lying on the floor and the Telus installer says he won't come back to finish unless I pay him $ 150.00.I am tired of talking to a computer.May have to ch...
- 4 years ago
Did it myself,unhooked the wires,pushed the wire through the wall and hooked the wire back up again.Big deal,5 minutes work and can I bill Telus $ 150.00 for doing their installers work. đđ
DrPacman
4 years agoRockstar
Pam-MB Wrote: cable is just lying on the floor
You might want to photograph the installation for your records, as well as having the ability to forward same to Telus to support you concerns.
After that I would suggest you contact Telus, and have your concerns addressed. you may want to start with the following...
I'd start with the chat function, and if that doesn't work, the following number and departments should be able to assist, Technical Support: 1-888-811-2323, Account, billing & sales support: same number: 1-888-811-2323.
If you find a post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
- Pam-MB4 years agoAdvocateI have already done all your suggestions.