Forum Discussion

Rollandg's avatar
Rollandg
Neighbour
3 months ago
Solved

programming rca tv on new digital box remote

 model number-rnsm4025 tried all codes wont work, tried auto code search only once tv said 'not available' never showed mute icon. called an agent tried all codes provided manually no go unable to p...
  • TELUS_Support's avatar
    TELUS_Support
    3 months ago

    If your Slimline 2 remote worked fine for power and volume with your RCA RNSM4025, that’s a great sign, it means the TV is compatible. For the new Android TV remote, the code format changed from 4 digits to 3 digits, and unfortunately, there isn’t a direct “translation” or conversion between the two formats since they’re built on different code libraries. That said, the most common RCA 3-digit codes that successfully pair with newer TELUS Android boxes are: 004, 009, 054, 070, 074, and 075. We recommend trying those manually first, and if that doesn’t work, run the auto code search again with the TV powered on, sometimes it can take several tries before it detects properly. Good luck!