Forum Discussion
Rollandg
31 days agoNeighbour
programming rca tv on new digital box remote
model number-rnsm4025 tried all codes wont work, tried auto code search only once tv said 'not available' never showed mute icon. called an agent tried all codes provided manually no go unable to p...
Rollandg
31 days agoNeighbour
the manual for the tv states the remote code is: 007F
- TELUS_Support31 days ago
Official Support Team
Hi there, thanks for sharing those details! It sounds like you’ve done a thorough job trying to pair your remote. Unfortunately, the model RCS Smart TV Virouso (model RN-SM4025) isn’t currently listed among the supported TVs in our remote code database, which is why the usual RCA, Curtis, or Sony codes aren’t working. The code 007F listed in your TV manual appears to be a manufacturer-specific identifier rather than a universal remote code, so it won’t work with the TELUS remote setup process.
- Rollandg31 days agoNeighbour
the slim line 2 programmed to it no problem was able to turn on/off and use volume?
sorry I type wrong rcs = RCA RNSM4025
if I provide that code is there one which would translate from the 4 code to 3 code?
- TELUS_Support31 days ago
Official Support Team
Some links that can help:
- https://assets.ctfassets.net/9mt4r6ro1ay9/6HAXxwRtGIgop4vTMlPVtA/c2089aac6a5430c01872c43ba096c2fe/TELUS_TV_Remote_AV_Receiver_Soundbar_Codes_EN.pdf
- https://assets.ctfassets.net/9mt4r6ro1ay9/4Kh4mfZi772mAbU4vWs5uz/29524aeda3191aee0562404bc95265a5/TELUS_TV_to_TV_Remote_Pairing_Codes.pdf
- https://www.telus.com/en/support/article/telus-tv-digital-box-remote