Forum Discussion

Rollandg's avatar
Rollandg
Neighbour
31 days ago

programming rca tv on new digital box remote

 model number-rnsm4025

tried all codes wont work, tried auto code search only once tv said 'not available' never showed mute icon. called an agent tried all codes provided manually no go unable to program is there a known code that will work with this tv? tried all rca, curtis, and sony options no go. 3 digit code as per new android tv boxes.

rcs smart tv virouso 

thank you

6 Replies

  • No success tried for several hours nothing worked gave up, best I got was power on and off but no volume controls or input controls.

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Hi there, thanks for sharing those details! It sounds like you’ve done a thorough job trying to pair your remote. Unfortunately, the model RCS Smart TV Virouso (model RN-SM4025) isn’t currently listed among the supported TVs in our remote code database, which is why the usual RCA, Curtis, or Sony codes aren’t working. The code 007F listed in your TV manual appears to be a manufacturer-specific identifier rather than a universal remote code, so it won’t work with the TELUS remote setup process.

      • Rollandg's avatar
        Rollandg
        Neighbour

        the slim line 2 programmed to it no problem was able to turn on/off and use volume? 

        sorry I type wrong rcs =  RCA RNSM4025

        if I provide that code is there one which would translate from the 4 code to 3 code?