Forum Discussion
Optikal_Speak
11 days agoLeader
Profiles and Recordings Deleted
Appears there's been a recent update: App version: 1.26.3.200 Config timestamp: 2026-02-11... The two account profiles that were on the my Home bar settings are gone... deleted? And all recordin...
- 5 days ago
Hi Optikal_Speak Eggman111 Micky0514 MFortGarry Rocky3
The team has pushed an update to resolve the issue with disappearing profiles; you may need to reboot the box for the change to take effect. They are still working on fixing the inability to change profiles.
Rocky3
6 days agoGuardian
I had this happen on one box and fixed by changing the Icon for the user of that box.
Optikal_Speak
5 days agoLeader
Appreciate the advice...what's the procedure for that fix?
I have no visual on user icons. In Systems Info or Device Settings I can add or logout of accounts (i.e Google). If that's the direction, it's just as well to factory reset and start from scratch.
Currently it's just a glorified box (alà Amazon Firestick) with Guide, App acess, All Channels, ( i.e. no favorites), no recordings, etc.