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Prime Time Theme Pack
I have been on hold as of this posting for 1 hour and 40 minutes (I know why?). Out tof principle and a strong belief in fair advertising practices I felt the need to vent. I am an Optik customer wit...
Disgruntled52 Nighthawk It has now been removed from our website, thanks for flagging.
Nighthawk
Community Power User
Community Power UserParamount Canada was shut down by the broadcaster December 31, 2023. They pivoted over to using their Paramount+ streaming service instead. That is likely what the sales person was offering to you to add.
Edit: The Prime Time channel pack on Telus's website also does not include Paramount. You may be on an old plan.
Interestingly Telus still advertises it as available in a number of the Theme packages. Why?
TELUS_SupportOfficial Support Team
As stated, Paramount Canada was indeed shuttered and our theme pack updated. Do you have a link or location where you're seeing the older version?
When I login and look under my Optik TV Overview, I still see Paramount channel listed under Prime Time - 5 channels. This is a screenshot from today, January 11, 2025. Thought you should know.
- TELUS_Support
Definitely odd. We've flagged it again. Appreciate the heads up.
- Check out the PDF on this link. Its still there under Prime Time
- TELUS_Support
Where are you accessing that from?
- Nighthawk
Are you looking at an older PDF listing of channel packs? The currently offered channel packs listed on Telus.com don't have Paramount listed. Telus has a bad habit of not removing old content and PDFs from their website and Google has indexed most of them so they pop up in search results pretty often. Either way, the Paramount channel no longer exists.
