Forum Discussion
Vewyquiet
2 years agoFriendly Neighbour
Previous recorded episode being automatically erased?
I recorded the first episodes of The Big Bake and Holiday Baking Championship on the Food Network last week, but they've now disappeared and only the episodes that were recorded today are there. I di...
Vewyquiet
2 years agoFriendly Neighbour
As mentioned above, they were recorded 7 days ago, not 90. So no, not what I am experiencing. And as Rocky3 says, I am also experiencing the recordings for a series being all over the place. Episodes that should record, don't. Then it randomly seems to decide to record some for awhile, then nothing. I never know what I'm actually going to get.
TELUS_Support
Official Support Team
2 years agoGotcha. Have you attempted rebooting your equipment and trying another recording to see if that resolves the issue?
If you'd like, we can pass your info along to our dev team for investigation. Send us a private message and we can gather your account info, thanks.
- Vewyquiet2 years agoFriendly Neighbour
I have tried rebooting but it didn't fix it.
- TELUS_Support2 years ago
Official Support Team
Gotcha. Feel free to send us a private message and we can gather your account info.