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Poor upload speeds but only when hardwired
Hello, I am having a strange issue with my new telus internet. Currently with the gig fibre. My speeds when I am on wifi are: 200-300Mbps download 100-200 Mbps Upload 1-2 Ping M...
I suggest calling for a service call as your issue doesn’t make any logical sense being a hardwired connection. There isn’t any restrictions on the modem end.
If a new install you can call the tech who installed the service. Otherwise you will have to call into Telus to schedule a service call.
A last resort your can factory default the router.
1. replace a router to troubleshoot router issues.
2. replace a computer to troubleshoot issues with the computer's network card.
