Forum Discussion
Pixelated tv
I have Pure Fibre Telus Optik TV. For the last month or so, the tv shows on live tv and recorded shows get pixelated. Especially on the people's faces. I have a Telus Router and Telus PVR. My TV ...
Thank you for your reply.
The Router and the PVR are connected by an Ethernet cable, if that is what you mean.
Retired telus fiber TV tech. Reboot your router every 3 months by unplugging the power to it for 1 minute based upon a watch. If possible if you have another ethernet try replacing it. What is your ethernet cat? Ie cat 5 , cat 6, cat 7 etc. Tech support should check light levels. We also have a option where we can use the camera in your cellphone to see what is going on. We can also check for channel issues. I think you're using hdmi. Try another hdmi port change input setting to match the new port. We can also send a replacement hdmi. If you have another hdmi cable try that.
- Hi there,Thank you for your response.But it is all another language to me!I am afraid of touching the tv and it might not work after that.!
