Forum Discussion
Pixel won't connect to wifi
My pixel 2 cell phone will connect fine to wifi in other places but won't connect the my home wifi. I have multiple other items that connect to that wifi just fine though. How do I fix this?
3 Replies
I had all kinds of issues with my iPhone 7 after an iOS 13 "upgrade". What I finally discovered was that it does not like 5G WiFi. It would connect, but would not stay connected for more than an hour. The Telus T3200M router uses SmartSteering which switches between 5G and 2.4 G. My suggestion would be to turn off SmartSteering which will give you two WiFi options; 5G and 2.5G with a different SSID for each. Then you can sign in to each one and find out which one works for your Pixel 2 phone.
- FuzzyLogic
Community Power User
There are numerous posts on the web related to Pixel 2 issues connecting to dual-band routers. Here is one example:
https://www.reddit.com/r/GooglePixel/comments/7on1wa/pixel_2_xl_wifi_unstable/
Google also has a page offering some suggestions:
https://support.google.com/pixelphone/answer/6183600?hl=en
Good luck.
Describe "won't connect".
Do you get an error?
