Forum Discussion
Picture Quality
Just got "upgraded" to the new digital TelusTV+ box. Why is the picture so bad? It's hard to watch sports when everything is so fuzzy and the frame rate seems slow.
I have picture problems since I changed from Shaw to Telus. Picture is blurry on and off. This last time I spent 1 1/2 hour on the phone, plugging and unplugging cables, re-booting everything even doing a factory reset. Nothing solved. Waiting for another call from Telus. Also, TV loses internet connection constantly. It is annoying. Any solution Telus?
TELUS_SupportOfficial Support Team
Hi Rosario - we're sorry that your image is blurry. You mentioned it is only some of the time. Since the TV runs off Internet, has your internet also been inconsistent?
