Forum Discussion

MarkRobinson's avatar
MarkRobinson
Friendly Neighbour
2 years ago

Picture freeze

Why is the picture freezing and glitching on HD Chanel’s? 
MarkRobinson's avatar
MarkRobinson
Friendly Neighbour
2 years ago
Sportsnet does seem the worst though.

Mark
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Do you have our new Optik equipment?

  • MarkRobinson's avatar
    MarkRobinson
    Friendly Neighbour
    2 years ago
    No.

    Mark
    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      2 years ago

      Have you attempted rebooting your equipment or speaking with our Tech Support team about this?

      • MarkRobinson's avatar
        MarkRobinson
        Friendly Neighbour
        2 years ago
        Yes I have. I have an appointment booked for someone to call me.

        Mark
Related Content