Forum Discussion
MarkRobinson
11 months agoFriendly Neighbour
Picture freeze
Why is the picture freezing and glitching on HD Chanel’s?
TELUS_Support
Official Support Team
11 months agoAre you seeing this on all HD channels or just certain ones? Have you tried rebooting your equipment to see if that resolves the issue?
MarkRobinson
11 months agoFriendly Neighbour
Sportsnet does seem the worst though.
Mark
Mark
- TELUS_Support11 months ago
Official Support Team
Do you have our new Optik equipment?
- MarkRobinson11 months agoFriendly NeighbourNo.
Mark- TELUS_Support11 months ago
Official Support Team
Have you attempted rebooting your equipment or speaking with our Tech Support team about this?