Forum Discussion
Philips Wiz A21 Smartlight Keeps Disconnecting
The light pairs with no problem. It is detected in the app and by my Alexa integration. The Telus wifi access point sees it on the 2.4GHz band. After 15-30 minutes, I get these messages. Communicat...
Solved! After a week of port forwarding, band steering, MAC filtering, SmartHome 2.4G setup, ....
On the advice of a very patient Telus Support Tech, I replaced the Boost Wi-Fi 6 Access Point with the Technicolor UI (6 panels) with another that uses the Arkadyan UI (Left Menu Bar). My Philips WiZ smart light connected to the Arkadyan model with absolutely no problem and with no special configuration. YAY!
Details from the Telus Smartphone App:
Technicolor EWH1350TLU (Firmware 20.3.h)
Arkadyan Boost 2.1 (Firmware 2.00.18 build 01)
