Forum Discussion

Bettybo's avatar
Bettybo
Neighbour
9 months ago

Payment update

I recently discovered that I hadn’t updated my payment method, causing all my bills to add up and my internet to be disconnected. If I pay the requested amount to restore my internet now and cover th...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
9 months ago

If your account was suspended for non-payment, service would only resume once the payment is posted to your account. We recommend using a credit card for payment since it gets posted immediately. If you pay through your bank, it can take up to 5 days for the payment to process and restore your service.

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