Forum Discussion
V1999
7 months agoNeighbour
Packet Loss
Getting packet loss the last couple days, constantly kicked out of online games. In the North Vancouver area.
TELUS_Support
Official Support Team
7 months agoHave you tried rebooting your equipment or the other troubleshooting steps outlined here: https://www.telus.com/en/support/interstitial/internet-and-tv-troubleshooting
V1999
7 months agoNeighbour
Yes, I've already tried troubleshooting and it didn't help.
- TELUS_Support7 months ago
Official Support Team
Gotcha. We'll send you a private message to discuss further.