Forum Discussion
jturko
6 months agoFriendly Neighbour
Over billing, not cancelling
Horrendous customer service cant process cancellations; After cancelling home services on the phone they still bill.., should i call Crtc or consumer rights?, or an MP? The bills are racking up and ...
scoste66
6 months agoAdvocate
No details in your concern. What's your billing date and what date did you cancel on. How did you cancel ie text, email or did you call in? Retired telus customer service rep best thing is talk to customer service about your final bill
- jturko6 months agoFriendly Neighbourspoken over phone, telus has blackmailed me into high bills by not honoring verbal cancellation