Forum Discussion
Caucaumajau
2 years agoNeighbour
Optik TV recordings disappearing
I have not been able to record many of my favorite channels. I would hit record once and the red icon would appear without problem. As soon as I hit it twice to record the series, the icon changes to ...
Rocky3
2 years agoGuardian
As soon as I hit it twice to record the series, the icon changes to the three red dots and shortly disappears.
The reason for this has indirectly been answered as the show does not have an association for series embeded and the Telus system sees it as a single show.
Series recording failures continues because of this, missed episodes because they are not recognised as part of a series.
My previous cable provider system recorded shows with similar names which caused shows not wanted being recorded. These extra shows are less frustrating than missed wanted shows.
Telus claims the show provider does the embedding so Telus cannot fix that.
- bb332 years agoNeighbour
Hi,
I have had a series recording of a news show and it has recorded properly for some time, until recently. The series recording has disappeared and I can only record one at a time now. Seems like a bug to me...
- T-roy2 years agoNeighbour
Yes it comes and goes. Telus’s response is not correct about the broadcaster having it as a series. If it works for a month or more and then stops and then you can get it to work again in bit then it is a bug.