Forum Discussion

rmm's avatar
rmm
Neighbour
5 months ago

Optik TV app restart feature

The restart feature doesn't seem to be available. I called tech support last week and they said they would "escalate" the issue, but after 5 days I still haven't heard. I can use on the physical tv b...
C_Fun's avatar
C_Fun
Icon for Community Manager rankCommunity Manager
5 months ago

Hi there, thank you for reaching out. Due to a back-end server upgrade, the team had to temporarily turn off restart functionality for telustvplus.com. We don't have exact timing when it will be turned back on, but for now, you can still access restart programs on the TELUS TV+ app on other platforms (mobile, Apple TV, Android TV, Fire TV, set-top box).

Many programs are available within a day On Demand, or you can set a recording that can be watched on compatible devices.

  • KHR's avatar
    KHR
    Icon for TELUS Team Member rankTELUS Team Member
    30 days ago

    Hi rmm​ 

    Apologies for the delay, but Restart on telustvplus.com was turned back on in late October. Thanks for the patience.

Related Content