Forum Discussion
Optik TV -- Recording & Playback
Just switched from Shaw TV and we're a bit disappointed with the Telus remote control, guide page, and recording/playback features. Or maybe we just can't figure out how to use them... 🤔 (1) O...
KHR
TELUS Team Member
TELUS Team Member
Hopefully the following helps you out a bit. There are good overviews of the remote control and navigating the interface at https://www.telus.com/en/support/article/telus-tv-digital-box-remote and https://www.telus.com/en/support/article/using-navigating-telus-tv
As for your specific questions:
1. If you press the options button on your remote when you're in the guide, you can 'Jump to date' and select any date up to 12 days in the future.
2. These thumbnail images or preview screens are called zoetropes, and we're looking at implementing them in a future release. For now, you can also press and hold the left and right arrows to fast forward/rewind rather than using skip ahead/skip back (though you won't see a preview).
3. One piece of feedback from customers is that a lot of folks value choice and flexibility. We've made recordings optional at the lower-end of the price continuum for people that don't use them and would prefer not to pay for them. We dropped the price of the entry-level Optik TV combos and made recordings an optional add-on while higher-tier combos include recordings. We've also dropped the price of our equipment rentals, and since recordings are now cloud-based, you don't actually have a physical PVR in your home anymore.
