Forum Discussion
Optik Recording Issue
Why can't I record programs off channel 557 muchmusic anymore? I've been doing it for over a decade and it just stopped this week, Says it's not allowed anymore.
A-B
Community Manager
Community ManagerHello. Sorry for the late reply, just following up here...are you still unable to record this channel?
I am having the same problem! On the old CIS430 boxes I was able to record but since getting the new UIW8001 I cannot record anything from this channel!
TELUS_SupportOfficial Support Team
Are you receiving a specific error message when attempting to record?
The message is: "This program cannot be recorded"
And it seems to be on any program on channel 557 (MuchHD).
I used to be able to record when I was using old CIS430 pvr!
- TELUS_Support
There shouldn't be anything tied to that specific equipment change. We'll send you a private message to discuss further.
