Optik Recording Issue

Why can't I record programs off channel 557 muchmusic anymore? I've been doing it for over a decade and it just stopped this week, Says it's not allowed anymore.

A-B

Community Manager

2 years ago

Hello. Sorry for the late reply, just following up here...are you still unable to record this channel?

MT_BC
Organizer
8 months ago
I am having the same problem! On the old CIS430 boxes I was able to record but since getting the new UIW8001 I cannot record anything from this channel!
- TELUS_Support
  Official Support Team
  8 months ago
  Are you receiving a specific error message when attempting to record?
  - MT_BC
    Organizer
    8 months ago
    The message is: "This program cannot be recorded"
    And it seems to be on any program on channel 557 (MuchHD).
    I used to be able to record when I was using old CIS430 pvr!