Forum Discussion
Optik box not working...
It was working fine until a few days ago. I've tried everything I can find on this subject: rebooted; replaced batteries in remote; factory reset the box, triple-checked the cable connections, bought...
I am waiting for a replacement power cable. Meanwhile, I'm paying for a service I cannot use.
waiting is your choice. Amazon delivers within 2 days in most places.
I requested a couple of replacement power adapters through the Telus support here in the forums. Once they got all my info the adapters were delivered the next day, even though they said it would be 3-5 business days. The support here is 100% better than phone or chat.
