Forum Discussion
Ongoing Severe Packet Loss
I’m experiencing serious packet loss when using my home internet connection to play online games (League of Legends NA server). I’ve run multiple WinMTR tests over the past few days, and the issue pe...
TELUS_Support
Official Support Team
Official Support TeamHello. We'll send you a private message to discuss further.
Hi, I am also experiencing ping spikes constantly when I'm playing games too.
- TELUS_Support
Have you tried rebooting your equipment or the other internet troubleshooting steps outlined at our page here: https://www.telus.com/en/support/interstitial/internet-and-tv-troubleshooting
I tried all the troubleshooting steps listed on the page you linked. Normally, when I play online games, the ping hovers around 60ms, but it randomly spikes to 90–120ms. This is also happening on my other computer.
