Forum Discussion
Ongoing Issue with Cancelled Account
I cancelled my TELUS contract on August 4, 2025 and paid the fee. Rogers confirmed my number was transferred on August 12(Order #HWE7000002422129), yet TELUS keeps claiming they’re still waiting and ...
T17
TELUS Team Member
TELUS Team MemberHi Alvaro - We’d like to take a closer look at the account. Feel free to send us a private message to TELUS_Support with your account details. Thanks! we appreciate you bringing this to our attention.
