Forum Discussion

4streegrrl's avatar
4streegrrl
Neighbour
6 years ago
Solved

Older version of Apple Mail (ver 11.5) and new Telus Gmail issues

So I'm pretty choked about this move to Gmail Gsuite. I have a 9 year old Macbook and running Mail version 11.5. After trying every suggestion that I could find on the Telus and Apple support page...
  • SmoresGuy's avatar
    SmoresGuy
    6 years ago

    Hi 4streegrrl 

     

    You can still use the older client, however, it will require a few steps to complete that. I should mention this method doesn't use modern security standards so you could be at risk with this method. We do recommend using the Web version or a modern client as this will protect you from hacking or phishing attempts.  As well, in 2021, support for Less Secure Applications will be ending and you will need to upgrade then or use the web version only.

     

    If you are good with proceeding, and assume the risks, follow these next steps:

     

    1. Read the steps for Less Secure Application activation here
    2. Read the steps for enabling IMAP here (if you want POP instead they are here [I really don't recommend this approach])
    3. On your Mac, Open Apple Mail, and within the application, choose Preferences
    4. Click the @ Accounts option on the top bar
    5. Click the Server Settings tab
    6. Edit the Host Name fields to match the details on Step 2
    7. To edit the Incoming/Outgoing ports, UN-check "Automatically manage connection settings". The 'Port" field and 'Use 'TLS/SSL' checkbox then appear, which should be Checked

     

SmoresGuy's avatar
SmoresGuy
Icon for TELUS Team Member rankTELUS Team Member
6 years ago

Hi 4streegrrl 

 

You can still use the older client, however, it will require a few steps to complete that. I should mention this method doesn't use modern security standards so you could be at risk with this method. We do recommend using the Web version or a modern client as this will protect you from hacking or phishing attempts.  As well, in 2021, support for Less Secure Applications will be ending and you will need to upgrade then or use the web version only.

 

If you are good with proceeding, and assume the risks, follow these next steps:

 

  1. Read the steps for Less Secure Application activation here
  2. Read the steps for enabling IMAP here (if you want POP instead they are here [I really don't recommend this approach])
  3. On your Mac, Open Apple Mail, and within the application, choose Preferences
  4. Click the @ Accounts option on the top bar
  5. Click the Server Settings tab
  6. Edit the Host Name fields to match the details on Step 2
  7. To edit the Incoming/Outgoing ports, UN-check "Automatically manage connection settings". The 'Port" field and 'Use 'TLS/SSL' checkbox then appear, which should be Checked

 

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