Forum Discussion
Ogden service disruption......again.
So here we go again. After experiencing 10 days without service this past summer it's time for round #2. The first delay was presumably due to a perceived lack of interest in supporting copper line ...
dru
Community Manager
Community ManagerIt can take some time for us to discover an issue (depending on severity) and dispatch crews to establish a root cause but once that's done and we can ascertain whether an issue is isolated or widespread, we will generally report the latter through our service status page: https://www.telus.com/en/ab/outages
The service status map can be searched by city and you can find out info such as: status, details, root cause as well as subscribe to email or text notifications relating to the event.
Thanks for the reply.
This is the first email I have received from telus in 6 days.
I did subscribe to email and text notifications.
Three different times in fact.Not one reply at all.
After numerous calls I was promised follow up calls.Zero calls.
As for site disruption ,if you drill down on the status page my residence isn't even on the map.
I see that the less expensive services (phone / 911 )have been saved for last.
I guess that's why telus repaired services which generate the most $ have been repaired first. ( tv and interenet)
So much for contacting emergency services.
Here I would have thought 911 would be the top priority.Alas not to be.
Still waiting for that friendly future.
This is the first email I have received from telus in 6 days.
I did subscribe to email and text notifications.
Three different times in fact.Not one reply at all.
After numerous calls I was promised follow up calls.Zero calls.
As for site disruption ,if you drill down on the status page my residence isn't even on the map.
I checked your staus page this morning.
I see that the less expensive services (phone / 911 )have been saved for last.
I guess that's why telus repaired services which generate the most $ have been repaired first. ( tv and interenet)
So much for contacting emergency services.
Here I would have thought 911 would be the top priority.Alas not to be.
Still waiting for that friendly future.
Phony-Baloney
