Forum Discussion
phoney-baloney
5 months agoOrganizer
Ogden / Lynwood phone service out again.( copper theft )
Yahoo my phone service is out again ! (July 11th.) After telus finally fixing my service not even 2 weeks ago for a different problem ( Out for 5 days) it's down again. This time it's copper theft...
phoney-baloney
5 months agoOrganizer
Day 9 Ongoing No service...again
Hooray...My phone was working this morning, now it's out again.
It worked for less that 12 hours
What on earth is telus doing?
I'm on the line with tech support ,they are clueless.
They said I had a service call for today.
Where on earth do they come up with this stuff?
No I did not a an appt.
What does a guy have to do to get competent service from telus.
phoney-baloney
5 months agoOrganizer
So after talking to tech support (Jul 20th 5pm ) I informed them of the copper theft issue.
Apparently their tech was too busy to call and say he could not make my service call today.
Which of course I new nothing about. Why, because I never had a service call lined up to begin with.
I have no idea where that came from.
Now I do need a tech cause my line only worked for less than 12 hours.
Now they want to send somebody on the 22nd to fix my line.
Is it the copper theft issue or a new problem?
I swear you could not make this stuff up.
Is there anybody at telus who can help?
Phoney-Baloney đ©