Forum Discussion
Offers under "my offers" for new customers only?
I'm interested in upgrading my internet plan to one that's offered under "my offers" through the my Telus account app. I decided to call customer service to get more details on the plan. The customer...
TELUS_Support
Official Support Team
Official Support TeamThat's definitely odd. Have you tried uninstalling and reinstalling the app to see if that shows you the correct offers?
It shows the same offers when I log into my account on a computer as well. I can select the offer on my account and start the check out process.
- TELUS_Support
Can you send us a private message so we can look into this with you?
