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NVR, TELUS Modem & HIK-CONNECT
I just had Telus installed after being with Shaw. I have my own cameras at my residence connected directly to a NVR (all of which are working). The issue I’m now experiencing is that HIK-CONNECT /IVM...
Are the cameras and NVR Wifi or wired? or a combination?
Also if you login to the admin page of the Telus router you should see a list of the connected devices and their IPs.
Little catch though is the Shaw modem/routers use a different default subnet than the Telus ones so if the cameras were staticlly assigned IPs then they won't work. They might be able to connect to the wifi if the name and password are the same but have no IP connectivity.
The installer would have left his card if you had any issues after your install. Give him a call.
Thanks,
Unfortunately that has not been a successful route as Telus has claimed that they have no idea how to remedy this.
