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Solved
Nov2025--Still No Roku TV
New subscription Today (14Nov) to Telus TV+
Unable to Use Telus TV+ on our Roku TVs Please advise high-pressure sales people that Telus TV+ does NOT work with **all Smart TVs** -- we were entirly mislead!
Plus it has be another insane run-around to attempt to get any realistic information or to cancel subscription before it shows up on MCard . . . Subscription not even activated.
Bizzarre 're-directs' to Fire-stick equivalents or using on Web Browser are entirely inappropriate for disabled user.
Thank you for reaching out, and we’re very sorry for the experience you’ve had. We understand how frustrating it is to be told that a service will work on your TV, only to find out later that it isn’t supported. To clarify, TELUS TV+ is not currently supported on Roku TVs. Supported platforms include Apple TV, Android/Google TV, iOS/Android mobile devices, web browsers, and Amazon Fire TV. We apologize if this was not communicated clearly during the sales process. If you require further assistance, please send us a private message. We will do our best to help.
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TELUS_SupportOfficial Support Team
Thank you for reaching out, and we’re very sorry for the experience you’ve had. We understand how frustrating it is to be told that a service will work on your TV, only to find out later that it isn’t supported. To clarify, TELUS TV+ is not currently supported on Roku TVs. Supported platforms include Apple TV, Android/Google TV, iOS/Android mobile devices, web browsers, and Amazon Fire TV. We apologize if this was not communicated clearly during the sales process. If you require further assistance, please send us a private message. We will do our best to help.
