Forum Discussion

Jack777's avatar
Jack777
Neighbour
1 year ago
Solved

Not receiving the waybill

I cancelled my home internet October 31st.  The agent said I would receive an email with the instructions to return the equipment after the 7th.  Now is the 13th, still haven’t received the waybill. ...
  • TELUS_Support's avatar
    1 year ago

    Hi there, you won't be sent a waybill. Follow these 3 steps to return your equipment:

    https://forum.telus.com/kb/home/return-your-telus-equipment-in-3-easy-steps/179393