Forum Discussion
Not Receiving Internet Usage Alerts by Email
I used to receive internet usage alerts when my usage reached 75%, 90% and 100% of my plan's allowance, but I have not received an alert for over one year even though I have often exceeded 75%. My a...
Have you logged on to My TELUS to check the settings? Try saving the settings again even if they look okay.
Did you check your spam folder for the notifications? Perhaps the spam filter on your email app is catching those ones.
