Forum Discussion
Not able to use Alexa with Telus Home Assistant
The other day I went to turn on one of my Telus digital boxes via Alexa and it responded by saying sorry XXXXTV is not responding. I tried the other two cable boxes via Alexa and they too would not r...
Update. Since my day is shot due to endless time with tech support I continued with my hunt for this probems solution. I was able to easily integrate Telus Home assistant with Google Home app. I can turn the cable boxes on and off through the google home app. So, what it means is the problem is between Alexa app and Telus Home assistant skill. I did note that Alexa went through an update on June 1st, and others have noted that also. Google AI is reporting that a large amount of Telus customers are also reporting the problem.
Good morning. Same issue for my brother which is not ideal as he can only use Alexa to operate his TV. Are you able to use Alexa to scroll through the guide to switch channels or have Alexa change the channel?
Alexa only turns my tv on. It's Telus Optik and it doesn't change channels or volume or anything. I was using Alexa for turning a smart light on and off and that isn't working anymore.
