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I put in a complaint using the online form about the unexplained increase in my bill. It said I should receive a response in 1-2 business days. It has been almost a week now. Will I ever hear back? ...
No one has attempted to contact me.
Retired telus customer service rep. You might of had a discount which has a end date. On your bill it usually states when it starts and ends. There's also on your bill a message area about important things so I usually had people read that while I had them on hold
