Forum Discussion
JoKA
7 months agoOrganizer
No response
I put in a complaint using the online form about the unexplained increase in my bill. It said I should receive a response in 1-2 business days. It has been almost a week now. Will I ever hear back? ...
TELUS_Support
Official Support Team
7 months agoHi JoKA - we can check if an attempt to reach you was made. We will send you a private message to assist
JoKA
7 months agoOrganizer
I was contacted on Wednesday and told I’d get a follow up call Thursday. Now it’s end of day Friday and no call back.
- TELUS_Support7 months ago
Official Support Team
Our apologies Joka, we will send you a PM to look into this further.