Forum Discussion
JoKA
7 months agoOrganizer
No response
I put in a complaint using the online form about the unexplained increase in my bill. It said I should receive a response in 1-2 business days. It has been almost a week now. Will I ever hear back? ...
TELUS_Support
Official Support Team
7 months agoHi JoKA - we can check if an attempt to reach you was made. We will send you a private message to assist
JoKA
7 months agoOrganizer
No one has attempted to contact me.
- scoste664 months agoAdvocate
Retired telus customer service rep. You might of had a discount which has a end date. On your bill it usually states when it starts and ends. There's also on your bill a message area about important things so I usually had people read that while I had them on hold