Forum Discussion
No recording after a power outage
We had a power outage a few weeks ago and I have not been able to record on the PVR. I tried a sequential reboot and erased all scheduled series. I still have 52% storage left
1 Reply
TELUS_SupportOfficial Support Team
Hey! Hmm, can you try this? Basically, unplug the power cord from the back of your PVR, then unplug the power cord from the back of your actual main internet modem, wait about 30 seconds, then go back in reverse order. Plug the modem power cord back in, then back to your PVR to plug that power cord in. This usually does the trick but if it doesn't, your best bet may be to reach out to our Tech Support team so they can connect to it through the network for troubleshooting!
