Forum Discussion
ccmmaacc
7 years agoNeighbour
No more TELUS email to my iphone
Out of the blue, I got a message when trying to retrieve my Telus.net email on my iPhone, as I have done for many years. The error message stated that the imap.telus.net username or password were inco...
Dusk
7 years agoNeighbour
Hi ccmmaacc
I'm having a similar problem but in Outlook. For the last 3 days I cannot get my telus.net and the box asking for imap.telus.net username and password keeps coming back every 5-10 seconds. I try to retype my password to no avail. I'm tempted to delete the added e-mail in Outlook but I'm worried about losing any information.
Looking forward to hearing if anyone has an answer for you so I can apply it to my circumstances.
NFtoBC
Community Power User
7 years agoDeleting and reinstalling the service to your phone won’t cause loss of emails, unless you delete the application, and stored files. All your IMAP folders would be retained across a re-install.
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