Forum Discussion
No Dial Tone
I am disabled and live alone. My ONLY phone is my Telus landline. I pay my bill in full and on-time. My phone line went dead and this is the second day with no phone service. I do not have any access...
I tested multiple phones and cords. Dead air, no dial tone. The problem is the line, not my equipment.
TELUS_SupportOfficial Support Team
Hey TelusCustomer5 We definitely understand how crucial a working landline is. We're shooting a PM your way right now so we can grab your account details and get this looked into for you ASAP.
I responded to the PM. I am still waiting to hear back. This is day 3 of no phone service. I can't access medical care without it. I can't get access to an alternative phone.
