Forum Discussion
Mrfy
6 years agoFriendly Neighbour
No connection via Ethernet cable
Hi there New install - I am trying to access the internet via ethernet cable only - currently the cable is on Lan1. I also want to be able to turn off wifi completely. I have the T3200M. Not ...
- 6 years ago
Thanks so much for everyone's help - it is much appreciated.
For future reference - what ended up needing to be done was just to go into Network and recreate a Location - deleting the previously existing one which it was defaulting to. As soon as a new one was created it connected automatically - as it should.
Also yes I did go into the gateway platform and disabled - Wireless radio - as well.
Such a simple thing - simple fix - annoyingly so.
Mrfy
6 years agoFriendly Neighbour
Hi there
The primary issue is that the ethernet is NOT showing as being connected to the router.
I am currently accessing the internet via wifi.
xray
6 years agoHero
Have you confirmed that the ethernet cable is good?
Does the port light on both the PC and the router come on when you plug it in?
Have you tried different LAN ports?
- Mrfy6 years agoFriendly Neighbour
Have you confirmed that the ethernet cable is good?
- Fresh out of the bag. But don't have another as yet to confirm it is not the issue though.
Does the port light on both the PC and the router come on when you plug it in?
- dual green lights are flashing - not steady.
Have you tried different LAN ports?
- Yes all the same
Since I have come to the forum I have also gone to the modem status page - LAN status - Port 4 is showing either Disconnected or 1000M
Network status states "Either the cable for Ethernet 2 is not plugged in or the device at the other end is not responding." Which it is plugged in.
- xray6 years agoHeroI'm suspecting a bad Ethernet cable. You only have 1? Can you borrow one from a neighbor just to test with?
- Mrfy6 years agoFriendly Neighbour
Nope not the cable just hooked it up to an 8 year old computer that hasn't been used in about that length of time as well lol went directly online - no problems at all. It would seem that it has more to do with how the T3200 is configured for wifi - not ethernet.
So next question - how to configure the gateway so that it is set up for ethernet.
I have been trying the manual but it is not giving (as I could yet find) as how the settings are suppose to look for a wired connection....
- Nighthawk6 years ago
Community Power User
Additionally, was the T3200 bridged as well?