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Mrfy's avatar
Mrfy
Friendly Neighbour
6 years ago
Solved

No connection via Ethernet cable

Hi there

 

New install - I am trying to access the internet via ethernet cable only - currently the cable is on Lan1.

I also want to be able to turn off wifi completely.  I have the T3200M. 

Not finding that info in the manual. 

 

Thanks

Mrfy

  • Thanks so much for everyone's help - it is much appreciated.

     

    For future reference - what ended up needing to be done was just to go into Network and recreate a Location - deleting the previously existing one which it was defaulting to.  As soon as a new one was created it connected automatically - as it should. 

     

    Also yes I did go into the gateway platform and disabled - Wireless radio - as well.  

     

    Such a simple thing - simple fix - annoyingly so. 

     

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  • Mrfy's avatar
    Mrfy
    Friendly Neighbour

    Thanks so much for everyone's help - it is much appreciated.

     

    For future reference - what ended up needing to be done was just to go into Network and recreate a Location - deleting the previously existing one which it was defaulting to.  As soon as a new one was created it connected automatically - as it should. 

     

    Also yes I did go into the gateway platform and disabled - Wireless radio - as well.  

     

    Such a simple thing - simple fix - annoyingly so. 

     

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Once connected by Ethernet to your router, enter the IP address, login, and password described on the plaque on the router. Once in the administration area, there is a whole section for managing Wi-Fi. You can turn your W-Fi off there.

     

    • Mrfy's avatar
      Mrfy
      Friendly Neighbour

      Hi there

       

      The primary issue is that the ethernet is NOT showing as being connected to the router.

      I am currently accessing the internet via wifi. 

       

       

       

       

      • xray's avatar
        xray
        Hero

        Have you confirmed that the ethernet cable is good?

        Does the port light on both the PC and the router come on when you plug it in?

        Have you tried different LAN ports?