Forum Discussion
MrFiber
11 months agoOrganizer
NHA20 not giving Wan to my router in Bridge Mode
Hello so I've just gotten the new Telus service here in Ontario. I use the Deco X-50 Poe as my router as I have mesh Wifi system. I've put the NHA20 in bridge mode but it doesn't provide a Wan IP to ...
TELUS_Support
Official Support Team
11 months ago- Nighthawk11 months ago
Community Power User
TELUS_Support - Are the rules for IP addresses the same in Ontario as they are in Western Canada?
MrFiber - How many other devices have you tried connecting to the 10G port (or any bridged port) before your own router? In Western Canada Telus usually allows two dynamic IP addresses on a connection so the NH20A should get one, and whichever device connects to a bridged port should get the other. If another device had already obtained that second IP address, it may take time to release / time out before another device will get one.
- MrFiber11 months agoOrganizer
When doing this I had laptop plugged in and my router plugged in the NHA20. However only the 10g port was bridged which only should give a public ip to that. My router was plugged in that port
- TELUS_Support11 months ago
Official Support Team
Hey Nighthawk which rules are you referring to?
- TELUS_Support11 months ago
Official Support Team
We're checking with our team and will report back!