Forum Discussion
new TV+ Optik box
Just got the new TV+ Optik box required since we added Disney+ to our subscription. I went to add some recordings and the message that "to add this feature to your plan, visit telus.com/recordings t...
TELUS_Support
Official Support Team
Official Support TeamRecordings are stored for 90 days. As for recordings in general, are you on the Core Channels package? That first tier doesn't come with cloud PVR recordings, so that's why you're being asked to reach out to our team to discuss that. You can use the chat, look at other plans via your MyTELUS account, or call our Home Solutions team directly and they'll be able to go over all of your options.
Actually no, we are on the middle tier - All your favourites.
Sent from my iPhone
Sent from my iPhone
- TELUS_Support
I suspect Cloud PVR might not have been added when the order was done up. I'll send you a private message to see if we can have a look - please keep an eye out for it!
